Any damage that was not listed at pickup must be noted upon delivery on your bill of lading & acknowledged by the driver & signed by both agreeing. The carrier must always be paid in full for transport. Any damages reported after signing the bill of lading & the carrier leaves will not be considered or covered. As the owner of the vehicle, you must file your insurance claim directly with the designated carrier. We cannot do that for you.
(We are not a carrier and not responsible for any damages and are not involved in insurance claim decisions whatsoever.)